10:00

Introduction and Outline

• Greetings and Orientation
• Goal-setting

10:30

Japanese Business Manner

• Email styles
• Business card exchange
• Do's & Don'ts of Japanese business life

Japanese Business Concepts

• Common Japanese business concepts
• Application of Japanese business concepts

Facilitating Meetings in Japan

• Expectations
• Trends and common practices

Communication Styles for Business

• Communicating in the workplace, avoiding miscommunication
• High/Low Context Communication
• Role Play: Communication Styles

Negotiating in Japan

• Negotiation standards
• Common negotiating in Japan
• Practice: Applying negotiation techniques

Case Study

• Review of case study 
• Comparing & contrasting the case to the learner case
• Applying lessons from the case

Review & Action Plan

• Key points from today session.
• Jump Start: Introduce an action plan.
• Questions from the participants.